Terms & CONDITIONS
Fairy Dust Bakery
TERMS & CONDITIONS – WEDDING ORDERS
A non-refundable deposit of £75.00 is required to secure the date and confirm your wedding cake booking with us. This deposit is deducted from the final balance of your wedding cake. An enquiry does not secure a date. If you prefer to attend a Consultation prior to paying your deposit, we will hold your wedding date for you for seven days after your Consultation date. If another customer wants to book the same date meanwhile, Fairy Dust Bakery will contact you first and ask you to confirm your order with a deposit.
All price quotations, written or verbal, are valid for 30 days from the date of quotation.
Fairy Dust Bakery will do their best to produce a cake which matches the design agreed with you. Fairy Dust Bakery has the right to use artistic licence to alter the design of the cake where needed should the design not ‘flow’ when decorating the cake. These would be minor alterations. Anything more significant and Fairy Dust Bakery would consult with you first.
The final balance payment is due by one month before the wedding date, as specified on the invoice. Payment can be made earlier if you wish.
CANCELLATIONS AND ALTERATIONS
You must notify Fairy Dust Bakery immediately if you wish to make any changes to your order. Fairy Dust Bakery will do their best to accommodate any changes requested but cannot make any guarantees. Requests for alterations must be made no later than one month before the wedding date.
In the event that you cancel your booking with Fairy Dust Bakery, it is unlikely that the wedding date will be filled and the following cancellation charges will apply:
One month or less – 100% of invoice cost
One month or more – loss of deposit
In the unlikely event that Fairy Dust Bakery has to cancel your order, Fairy Dust Bakery will offer a full refund and provide suggestions for a replacement cake maker.
The cake is made in a kitchen where nuts are occasionally used. Therefore, and while every possible care will be taken, the cake could contain traces of nut. It is your responsibility to inform your guests that traces of nut could be present in the cake.
DELIVERY AND SET UP TO THE WEDDING VENUE
Unless the venue is local to the immediate Canterbury area, a delivery fee will be charged based on return mileage to the venue. Very long distance deliveries may also incur a fee for time.
Fairy Dust Bakery will take photographs of the cake once set up at the venue, both for promotional purposes and as proof of the condition of the cake once set up at the venue. Once delivered and set up, the cake is no longer the responsibility of Fairy Dust Bakery.
CAKE STAND HIRE
A £10.00 fee is charged for each cake stand or log slice hired. A refundable security deposit of £35.00 - £75.00 will also be charged. You accept responsibility for the hired item/s whilst it is at your venue or in your possession. Unless arranged otherwise, the hired item/s must be returned to Fairy Dust Bakery within two working days after the wedding. Please liase with Fairy Dust Bakery to arrange a convenient time. In the event of damage to the cake stand or log slice, the security deposit will not be refunded. Should the cake stand or log slice be damaged, broken or lost, you will be required to reimburse Fairy Dust Bakery for the replacement.
These Terms & Conditions apply to all orders and enquiries made from 27/3/19.